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First Time
Users (Customers who have never
used the Intercity online access either before
or after the implementation of multifactor authentication).
CLICK on First Time Users above and you will find
very specific directions about how to get started.
Read them carefully. Print them for reference
if you can.
Return Users / First-Time
on MFA (Users who have previously
logged in and used IOL but are establishing their
multifactor authentication, MFA, for the first
time).
First Login screen. ENTER Access ID (formerly
your User ID) in Log In section
above and CLICK Submit.
Second Log In screen, ENTER your password, the
same one you have been using to access your accounts
online. CLICK Submit.
Next "Set Security Data" screen. ENTER
and CONFIRM your E-mail address, describe the
picture you see, and SELECT and ANSWER the three
questions. You will need to know these answers
if you attempt to access your accounts from any
other computer than the one you currently have
registered. SELECT an option of whether your computer
is personal or public (at home would be personal;
at the library would be public). CLICK Submit.
Disclosure screen. Please read the disclosures
carefully since they describe your rights and
responsibilities when you use Intercity State
Bank's online products and services. If you agree
to terms and conditions described in the disclosures,
CLICK Accept. You should now be able to view your
accounts.
Return Users
(Users who have previously logged in, have an
MFA picture assigned, and have accessed the site
from their registered/home computer).
ENTER Access ID (formerly your User ID) in Log
In section above and CLICK Submit.
Next, you will see the "Authentication Image."
Be sure the image matches your description. This
is proof that you are at your registered computer
and that you are at the Intercity State Bank site.
ENTER your Password and CLICK Submit. You should
now be able to view your accounts.
Return Users
(Users who have previously logged in, have an
MFA picture assigned, but are requesting access
from an unregistered computer).
ENTER Access ID (formerly your User ID) in Log
In section above and CLICK Submit.
You will be asked to select a Security Challenge.
In the drop-down menu, CLICK on "Answer Challenge
Question." CLICK Submit.
Next, you will see the "Authentication Image."
Be sure the image matches your description. This
is proof that you are at the Intercity State Bank
site. ENTER your Password and CLICK Submit. You
should now be able to view your accounts.
Frequently Asked
Questions?
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