We have some exciting news for our Intercity State Bank cardholders! We are in the process of upgrading card processors and will be replacing your current debit card with a new card. This card will look different from your current card and will be enabled for contactless transactions and digital wallet. Please be on the lookout for your new Intercity State Bank MasterCard Debit Card to arrive in your mailbox soon.
The following information will ensure a smooth transition to your new Intercity State Bank MasterCard Debit Card:
You should receive your new Intercity State Bank MasterCard Debit Card by January 26, 2023. Once you receive it, you can call the number on the card to activate it. However, it will not work until Monday, January 30, 2023
Do not destroy your current debit card! Do not destroy your current debit card as you will continue to use it until Monday, January 30, 2023. After Monday, January 30, 2023, you should destroy your old Intercity State Bank Debit Card.
Activating your card: A toll-free telephone number will be printed on the activation sticker on your new card. Please follow the instructions to activate your new MasterCard Debit Card. However, even after activation, your new card will not work until Monday, January 30, 2023.
PIN: You will NOT receive your PIN in the mail. Instead, you will select your PIN during your activation call. Once the card is activated, do not hang up. Wait a few seconds and you will be prompted to enter/select your PIN. It can be the same as your current PIN if you wish! If you have already activated your card but did not select a PIN, you can call back to set it up after activation.
New cards will not be forwarded through the post office. If there is a yellow forwarding sticker on the envelope from the USPS, please call us immediately to update our records.
As always, our personal bankers are here for you at any point during this conversion. Feel free to contact us at (715) 359-4231.