UPDATE: Friday, May 29, 2020
Our lobbies are now open to safely serve you. We are excited to see you again, but also want to take the necessary precautions to ensure customer and employee safety.
We encourage you to continue to utilize our drive-ups and internet, mobile and telephone banking services to meet most of your financial needs.
Wearing a mask while in the lobby is highly encouraged. We also recommend that you call ahead to schedule an appointment if you would like to meet with one of our staff.
Thank you for your patience during this time as we prepare a safe environment for everyone. If you have any questions or concerns, or would like to make an appointment, please don’t hesitate to reach out to us!
UPDATE: Monday, March 30, 2020
THE RECENTLY PASSED CORONAVIRUS STIMULUS PACKAGE MAY PROVIDE FINANCIAL BENEFITS TO YOU
On Friday, the federal government passed a massive stimulus package called the Coronavirus Aid, Relief and Economic Security Act (the “Cares Act”), that was then signed by President Trump. It contains numerous program elements that everyone should become familiar with as we deal with the challenging impacts to business and workers. It might be worth your time to research details related to stimulus checks that will be sent to eligible taxpayers within a target date of around 3 weeks, unemployment compensation benefits that have been broadened and expanded, new SBA funding options for business that have been streamlined to help cover the costs of payroll, lease and mortgage payments and other qualifying factors, as well as expanded requirements of employers to assist in the effort to minimize the spread of the virus. We are encouraging our business customers to give us a call to review these programming possibilities. Many of you have already reached out to us. We will work together to determine potential solutions.
As individuals, I encourage you to consider the stimulus or unemployment funds that you may receive be used to assist in meeting personal obligations and living expenses, helping to avoid taking a step back financially. Excess funds, if any, could also be held in an emergency reserve account until the national health and economic issues stabilize. Please visit our website, as we will update informational links that you may find helpful. We will make every effort to keep you informed and up to date as to the stimulus package factors that could impact you.
Intercity State Bank continues to be the strongly capitalized and secure financial institution we have been for years. With the advancement in our technological offerings, along with full hours of Drive-Up operation, it has allowed us to continue meeting your full service banking needs as conveniently as possible under the circumstances. Our staff also remains fully available to you by phone 715-359-4231.
I urge everyone to follow the CDC (Center for Disease Control) health precaution guidelines. We are fortunate to be living in an area that has allowed us to get ahead of the curve in preparation and protocols. The health and well-being of our customers and staff remain of ultimate importance to us. Take care friends and stay well.
UPDATE: Tuesday, March 17, 2020
We take the health and safety of our customers and employees very seriously. For the well-being of our customers and employees we have decided to convert to a drive-up only status and limit lobby contact to “by appointment only status” effective 5:00 PM on Tuesday March 17th and will remain that way until the COVID-19 situation stabilizes.
Our drive-up will remain open during our regularly scheduled hours at all locations.
If you would like to meet with one of our employees please call us at 715-359-4231 to set up an appointment so we are able to be prepared for your financial needs.
We encourage you to use our Online Banking, Mobile App, Mobile Deposit, Tele-bank, and ATM services.
Please visit us at www.intercitystatebank.com or Facebook for further updates.
We apologize for any inconvenience that this may cause you and thank you for your cooperation in these unprecedented times.
The Directors and Staff of Intercity State Bank
Monday, March 16, 2020
Intercity State Bank is closely monitoring developments of the coronavirus (COVID-19). We take the health and safety of our customers and employees very seriously and we are taking steps to ensure the best possible customer experience during this time.
At this point, all ISB locations remain fully operational and open to serve our customers. For those customers who do not wish to come into our branches, we encourage you to use our Online Banking, Mobile App, Mobile Deposit, Tele-bank, and ATM services.
ISB has a pandemic plan in place to ensure banking operations continue with as little disruption as possible. We have also heightened cleaning procedures in place at all ISB locations, and we are reminding staff to repeatedly wash their hands and sanitize work spaces, and to stay home if they are feeling sick. Hand sanitizer is also available in our lobbies for customers to use.
We are extremely well positioned as a bank for times such as these. We have strong capital, great asset quality, and experienced people to lead us through this time. We are ready to give you the excellent service you have come to expect from ISB.
For more information, please click the following link to be redirected to the Centers for Disease Control (CDC) website. https://www.cdc.gov/coronavirus/2019-ncov/cases-updates/summary.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fsummary.html